HOW MUCH ARE YOUR UNIFORMS?
The reason we don't put our prices on the website, is simple. We customise a uniform and price to your budget. We listen to what you want and understand that different teams have different budgets. Also we do offer good discounts to bulk orders and repeat customers. So we feel it is best not to put prices on our site. If you are after some pricing feel free to contact us and we will get a free quote to you within 24 hours.
CAN WE USE OUR OWN TEAM EMBLEM (AKA ARTWORK)?
While there are some requirements for using your own team emblem, you don’t have to be a graphic artist or work for NASA to do so. These requirements are listed below.
However, if you have any questions, don’t be afraid to simply ask your sales representative for help. If they don’t know the answer, they can find out for you quick. Here goes.
Artwork can be submitted by e-mail, disk (CD, Zip, or Floppy), or a hard copy. (Sorry but faxing doesn’t work real well!) When you submit your artwork, please include only the images needed to produce your job. This saves you time and spares us from confusion.
Also, be sure that you name all your files appropriately (e.g., “Tigers Logo”).
If you’re sending it to us by e-mail, please include your team name in the subject line of the email. If you are supplying a hard copy for us to use, please make sure the art is “camera-ready” (i.e., filled areas of the image are solid and dark without “scratches” or “banding”, all lines are clean & sharp). Basically, the image should be ready to be reproduced as is.
Here are the technical specifications:
Acceptable File Formats:
*
.TIFF (at least 300dpi resolution)
*
.JPG (at least 300dpi resolution)
*
.BMP (1200 dpi)
*
CorelDraw
Un-Workable File Formats :
*
Microsoft Publisher, Word, Works, Excel, PowerPoint or WordPerfect
*
Adobe InDesign
*
.GIF
ANOTHER NOTE ABOUT FONTS: Requests for a particular font or type style must be accompanied with a font file otherwise we will find and use the closest match we have. We will not purchase fonts specifically for any order.
WHAT IS YOUR PAYMENT POLICY?
In Your Face Uniforms accepts bank transfer, paypal, money orders, bank checks from your organization or corporate sponsor. We require a 50% deposit with the balance required prior to shipment.
There will be a $35.00 charge for checks returned for insufficient funds.
A purchase order is acceptable from schools, universities and corporations solely at the discretion of In Your Face management.
INTERNATIONAL SHIPPING
In Your Face is pleased and proud to ship the world over; including but not limited to, APOs & FPOs. Naturally, your next question is “how much?” The cost to ship an international order is based on the size & weight of the package as well as its insured value. If you would like to receive an estimate we will need to know the package(s) you are looking at as well as the quantities and physical shipping address for delivery. Feel free to email us this information as well as any other questions you may have. To contact us, click here and we will gladly get back to you as soon as possible. Please note international shipping quotes can take 1-2 business days to be generated.
What remains constant is the irrefutable fact that, In Your Face Uniforms can not, is not, nor should they be misconstrued to be in any way responsible for any and all tariffs, import fees, local charges or costs associated with any international delivery. In short, our international customers bear full responsibility for any and all such costs, including but not limited to: Tariffs, import taxes, transportation fees, international or country specific charges, however defined.
WHAT IF I NEED TO CANCEL MY ORDER AFTER I'VE PLACED IT?
Cancellation of uniforms ordered is permissible--without penalty--for one (1) business days from the date of the order as stipulated on the order form. After that time, you will incur a cancellation fee. That fee varies depending on whether you've ordered a stock or custom uniform.
- Stock uniform: Cancellation fee is 15% of total order price
- Custom uniform: Cancellation fee is 40% of total order price
Share